Frequently Asked Questions (FAQ)
1. What is Real Java Juice?
Real Java Juice offers cold-pressed, fresh juice blends crafted to deliver exceptional flavor and quality.
2. Do you accept returns or offer refunds?
No. Due to the perishable nature of our products, all sales are final. We do not accept returns or offer refunds for any reason.
3. What if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact us at info@realjavajuice.com within 48 hours of delivery. Include your order number and a photo of the issue. We will review your case and resolve it at our discretion.
4. When will my order ship?
Orders are processed within 3 business days (excluding weekends and holidays). Shipping occurs on weekdays (Monday–Friday) to maintain product quality.
5. Where do you ship?
Currently, we ship within the United States. Please ensure someone is available to receive your shipment, as delays or issues due to incorrect addresses are not our responsibility.
6. Do you ship on holidays or weekends?
No. We ship on weekdays only and do not ship on major US holidays.
7. Can I cancel my order after placing it?
Because we process orders quickly to maintain freshness, we are unable to cancel or modify orders once placed. Please double-check your order details before submitting.
8. Do you offer subscriptions?
Currently, we do not offer subscriptions. Each order is processed individually to ensure the freshest product possible.
9. What ingredients do you use?
Our juice blends are made from freshly cold-pressed, natural ingredients. Please check the product page for specific ingredients of each blend. If you have ingredient-specific questions, contact us at info@realjavajuice.com.
10. Are your products allergen-free?
Our products may contain or come into contact with common allergens, including but not limited to nuts and other potential allergens. We recommend reviewing the ingredient list and contacting us directly for specific allergy concerns before placing an order.
11. How should I store my juice?
We recommend refrigerating your juice immediately upon arrival and consuming it within the suggested time frame for optimal freshness and quality.
12. How can I contact you?
You can reach us via email at info@realjavajuice.com or write to us at:
Real Java Juice
2300 Bethelview Rd Ste 110-112
Cumming, GA 30040